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1. How do I receive the manual after I pay for it?

Answer: Once our servers receive the confirmed payment notification from Paypal, an email will be sent to the email address that you have registered with Paypal. Please make sure that your spam filter is setup to accept incomming emails from E-ServiceManuals.com. If you fail to do so, you may have difficulty receiving the code needed to download the manual. An eaiser method is to sign up for an account at E-ServiceManuals.com. By doing so, once you have completed your purchase, you can simply log into your account and click the "View Orders" link. This will show you all of your orders and provide links to all of your purchased manuals. This will help avoid problems that some times arise with sending the code through email. (Please note that the email address you use to signup for an account on this site must match the email address you use with PayPal. This is strictly for security reasons.)

2. I never received a email that includes the download code after my purchase. What should I do?

Answer: Sometimes when our servers automatically send out emails, the receiving email server rejects it. If you don't receive an email from us within 15 minutes, there is a chance that this may have happened. You can work around this by signing up to the forum using the email address that you use with PayPal. This way we can associate your purchases with the account you create and the link to the manual will be available under the "My Account" page (top left).

3. Do I have to signup on the Forum to receive my purchase?

Answer: No, but it's can make it easier to download your manual. When you sign up on the Forum, you are also creating an account on the site that allows you to access your orders through the Account Page (top left of display). This allows you to get access to your purchases from any computer with a Internet connection.
Note: You need to signup for an account to download free manuals. This is to prevent other sites from leaching our bandwidth.

4. How do I open an account on the site?

Answer: Click the "My Account" button (Top left of screen. It's big and hard to miss.). If you have an account already you can enter your login information here. To register, click the link that says "Register". It's to the right of the FAQ, Search, Memberlist and Usergroup links. Once you click this link, you will be brought to a page that describes the terms and conditions for registration. After you read that, click the "I Agree" link. This will bring you to the registration form. Fill it out and click submit. Please note that we will never give your email address to any third party. Once you are registered and logged in, you can download any or all of the free manuals on the site. After you purchase a manual, click the "My Account' button and login. After you login all of your purchases will be displayed in a list from which you can then download them from.


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